This article explains what happens to funds when sending items out.

When sending an item, your funds will be deducted to cover the cost of the item sent. This impacts both your Budget and the Balance of the Funds Management Account. From there, a few different things can happen:

No Gift Email is Sent

If the gift is sent without a Gift Email and there are no errors then the funds stay deducted from your Balance and your Budget.

Gift Email Sent

  • Contact accepts your gift - The funds stay deducted from your Balance and your Budget.

  • Gift Email Expires - If the Gift Email expires, the funds are returned

  • Gift is Cancelled - If the gift is cancelled, the funds are returned

  • Gift errors - If the gift errors, the funds are returned

MagicLinks

MagicLinks are an exception as they do not hold funds when you create the link. Funds are pulled from your Fund Management Billing Account when the contact accepts the gift.

Did this answer your question?