This article goes through how to connect your Shopify store with Postal. You will need Admin access to complete this process.

Start in Shopify

Step 1: Go to ‘Apps’ in Shopify, and then “App and sales channel settings”

Step 2: Click ‘Develop apps for your store’

Step 3: Click ‘Create an app’

Step 4: Type ‘Postal.io Custom App’ under App name. Select your name from the drop-down list under ‘App developer’. Click 'Create app.'

Step 5: Click on the Configuration tab. Then select “Admin API Integration” “Configure".

Step 6: Setup permissions in the Admin API (scrolling will help you find each section) and press 'Save' when completed.

  • write_fulfillments

  • read_fulfillments

  • write_orders

  • read_orders

  • read_product_listings

  • read_products

  • read_shipping

Step 7: Click into the 'API credentials’ tab and select ‘Install app’.

Step 8: Click 'Install'

Step 9: Copy your Store URL and paste into Postal. Next, add the ‘API secret key’ into the Shared Secret field. Lastly, Copy the ‘API access token’ and paste into the Access Token field.

**Use the URL in your browser bar. If the full URL format (https://frankies-plants.myshopify.com/admin/dashboards) does not work try deleting the additional information past shopify.com (https://frankies-plants.myshopify.com)

Once you've completed Steps 1-9, you're all set :)


How to Troubleshoot when you get an error

When URL is invalid:

Proper format: http://pennymaclane.myshopify.com or https://pennymaclane.myshopify.com

When the access token is incorrect:

When the correct permissions are not set:


For additional assistance please contact your Marketplace contact at Postal.

Did this answer your question?