Whether you'd like to get a message in Slack when an item has been delivered or connect to a program that Postal doesn't natively integrate with, Postal and Zapier's new partnership allows you to accomplish all sorts of things.

Things to Know

  • Your Postal Admin and Zapier equivalent will need to set the integration up initially.

  • Anyone with access to Postal can create a Zapier Trigger.

Contents

  1. Creating a Trigger

  2. Creating a Zap


Creating a Trigger

Start by creating the Trigger in Postal. Head to the Automation tab in Postal and select Triggers then select Create a Trigger.

Choose Zapier as your integration and select the Trigger Action.

Now we'll need to create a Zap in Zapier.


Creating a Zap

In your Zapier account, hover over the left sidebar menu and click Make a Zap.

Step 1: Add a trigger

  • Choose your trigger app Postal.io: the Zap will be triggered by an event that occurs in this app.

  • Select your trigger event: this will be the event that occurs in the selected app that triggers the Zap. (ex. new Postal sent)

  • Select your app account: select or connect the specific app account to use in the Zap trigger.

  • Set up your trigger: set up your trigger options to fit your needs.

  • Test your trigger: test your trigger to see if it pulls in the right data.

When your trigger is set up successfully, a green checkmark icon will appear in the top left of the step.

Step 2: Add an action

  • Choose your action app: the Zap will perform an action in this app when it is triggered.

  • Select your action event: this will be the event that the Zap performs in the selected app when it is triggered.

  • Select your app account: select or connect the specific app account to use in the Zap action.

  • Set up your action set up the data that you want to send over to your action app

  • Test your action: test your action to see if it's working as expected.

When your action is set up successfully, a green checkmark icon will appear in the top left of the step.

Step 3: Customize your Zap

You can customize your Zap further with any of the following:

  • Additional action steps: to add more actions, click the + icon after a step.

  • Search steps: use a search step to find existing data in your apps.

  • Filters: add filters to restrict your Zap from running unless certain conditions are met.

  • Formatter: add Formatter steps to format data in a Zap, such as editing text or changing a date format.

  • Delay: add a delay between Zap steps.

  • Paths: add paths to perform different actions in your Zap based on different conditions (Professional plans and above).

Note: Zaps are limited to 100 steps, including all steps within paths. If you need more than 100 steps, you can separate your Zap into multiple Zaps. You can also use paths, create a lookup table with Formatter, or pick from a list with Formatter.

Step 4: Name your Zap

Next, give your Zap a name so you can easily identify it on your dashboard. In the upper left, click Name your Zap and enter a new name for your Zap.

To add more information about your Zap, give your Zap a description. In the right sidebar, click the gear icon to open the Settings tab, then enter your text in the Description field. Your changes will be saved automatically.

Zap description field

Step 5: Turn on your Zap

After you set up and name your Zap, you're ready to turn it on.

  • In the upper right, click to toggle the switch ON.

Once your Zap is turned on, Zapier will run your action steps each time your trigger event occurs. You can view a log of all your Zap activity, including all the data that goes in and out of each of your Zap steps, in your Zap History.


If you have any questions about creating Triggers in Postal, please reach out to our Support Team. Thank you!


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