Campaigns can be resent to the same contacts if needed. They can also be sent to failed orders only to prevent needing to create another campaign.

To do this you will need to navigate to your Campaign Dashboard.

  • Select the 'Campaigns' tab

  • Find and select the campaign you wish to resend

In the top right corner find 'Actions' and then choose either 'Re-send failed orders,' 'Resend successful orders,' or 'Re-send campaign'.

  • Re-send failed orders will resend the gift email to any contacts that hit a processing error, did not open the email in time (Postal Delivery Expired), or hit a validation error in the first send

  • Re-send successful orders will resend the item to all successful orders. This is a good action for campaigns you want to run multiple times.

  • Re-send campaign will resend the campaign to all contacts regardless of order status.

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