This article discusses best practices for Budgets and Funds. These settings are only accessible to Admins.

Need to add funds now? Check out our How to add funds article!


  1. Understanding Budgets & Funds

  2. Adding a Team

  3. Balance

  4. Budget

Understanding Budgets & Funds

The Billing section of Postal is comprised of three major parts:

  • The Team

  • The Billing Account(s) and its balance

  • The Budget for the team

Each team can have funds available to them, and their spending is regulated by the Budget.

Adding a Team

There are two places that teams can be added: from Billing > Team Budgets, or under the Teams tab in Profile Settings. Either way, that team will always be associated with a billing account. Learn more about creating billing accounts.

Budget Mode is automatically set to 'Disabled'. You can choose 'Pooled' or 'Per User' now if you'd like, or you can change this later. Select 'Create Team' to finish this process.


The balance is the available funds in the Billing Account. Funds can be added manually or be set to Auto-Reload. The Current Balance will reflect the available funds.

To add funds, select 'Edit Account'. Then, in the Add Funds field, enter the amount you would like to add and click 'Add Funds'. A credit card will need to be on file.


Budgets limit (unless disabled) the amount of available funds Users can spend in a given period of time. If you are planning to mass mail or send gifts frequently, consider adding more to your Budget upfront or over time adjusting accordingly.

Note: The amount of Budget remaining is shown to Users and should not be confused with the actual balance of funds on the account. A User could have more available budget than funds. In this case, funds would need to be added by an Administrator to continue sending.

Budget Mode

  • Disabled - Removes the cap on the spending limit

  • Pooled - One shared pool for spending

  • Per User - Divided per user for spending

Team budgeting will be available to all Admins, and you can set different budget rules for each team.

Budget Duration

  • Monthly - Allotted budget per month

  • Quarterly - Allotted budget per quarter

  • Yearly - Allotted budget per year

Budgets can be adjusted at any time to match the desired spending.

Budget Amount

Enter the dollar amount you would like the Budget to be in this field.

The Budget can be increased at any time. This will affect every user on this team.

Note: We reset the budget based on Coordinated Universal Time (UTC). Meaning, we would reset the budget the day before the new month/quarter/year:

PST: 4pm

MST: 5pm

CST: 6pm

Have further questions? Reach out to our Support Team!

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