If you have any questions regarding Postal setup, best practices, or feature functionality, please reach out to Postal Support. We are available to help via Chat and Email.

Starting a Chat

In the bottom left corner of your Postal site select the blue chat bubble.

OR the select green chat bubble at the bottom right of the Help Center.

A menu will open giving you the option to send us a message or search our Help Center. Select 'Send us a message' and type your question.

During our business hours (Mon-Fri, 8 AM-5 PM PST), we strive to respond within 5 minutes of you reaching out via chat.

Want to send us an email?

Please send us your question(s) to [email protected].

Remember: details help us help you. If you are unsure of what’s important to add, no worries. Our team will likely ask questions so we have a good grasp of the situation and are able to support you as best as possible.

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